Terms of use

Who you are dealing with

This site is operated by 深圳市水润天成实业有限公司 (Shenzhen Sunning Tension Industrial Co., Ltd.), a company registered in the People's Republic of China at 512, Building A, Ruishangju, Guxing Community, Xixiang Street, Bao'an District, Shenzhen 518101, trading as Your China Partner. Everything sold on this site today is sold by that company, so if you buy today, that company is your counterparty and not a factory named on a listing. That will not be true of every sale forever, and the next-but-one paragraph says exactly when and how it changes.

There is no second company. An earlier version of this page named a Singapore affiliate here as a non-contracting party; it is no longer part of this business and it is named nowhere on this site. What does still run outside China is the infrastructure — the site, the database and the mail are hosted in Singapore — and the privacy policy says so, because where the machines are is a fact about your data even when it is not a fact about who you are dealing with. Your counterparty, on a good day and on a bad one, is the Chinese company named above.

Chinese law has a precise word for what this site is, and it is worth using it rather than blurring it. Article 9 of the E-Commerce Law of the People's Republic of China defines an e-commerce platform operator as one that provides online business premises, transaction matching and information publishing so that two or more parties may carry out transactions independently. This site is built to become one. Today it is not yet one, and the gap between those two sentences is worth stating plainly. Today every listing here is written by our own staff and sold by us in our own name. No third party sells on this site, so under the same article we are an e-commerce operator and not yet a platform operator, and most of what follows on this page is a consequence of that. Factories do hold a login with us, which they use to submit information about themselves and to manage their membership, and that changes nothing: what the definition turns on is whether two parties can transact independently on the premises, not whether anyone holds an account. Since August 2026 you can send a listed factory a message on this site, and that channel is ours — we are able to read it, contact details written into it are hidden from both sides until a named member of our staff releases them, and no price, order or payment can pass through it.

What changes, and when. This site is being opened to member factories, and when it is, a factory will quote you and sell to you in its own name and you will pay that factory direct. On those sales your counterparty is that factory and not us, and we are a platform operator under the article above. Rather than leave that until it happens, here is what it obliges us to do, in the order the E-Commerce Law sets it out. Before a company can list, we verify and record its identity, address, contact details and any licence its business requires, we keep that file, and we re-check it on a schedule (Article 27). We report the register of listed operators to the market regulation authority and to the tax authority (Article 28), and the tax half of that has its own rules — the Internet Platform Enterprise Tax Information Reporting Rules, State Council Order No. 810 of 2025 — which require the platform itself to be registered with its tax authority within 30 days (Article 3) and the operators' identity and previous-quarter income to be reported in the month after each quarter ends (Article 4). That duty is ours and it is not one a seller can discharge for us; what a seller does separately is register its own business and pay its own tax, which Articles 10 and 11 put on it and not on us. We keep the product and transaction records for not less than three years from the day a transaction completes (Article 31). Our rules for factories are published in full — they are the supplier terms, linked from every page — and if we change them we publish the change at least seven days before it takes effect, and a factory that will not accept it may leave without being obstructed (Articles 32, 33 and 34). We mark our own listings distinctly from a member's, and on the ones marked as ours we carry a seller's liability, because that is what the marking means (Article 37). Where we know or ought to know that a listed factory's goods fail a safety requirement, or that it is infringing an intellectual property right, and we do not act, we are liable together with it (Articles 38 and 45). We would rather set those out than have you look them up. Until the first member factory listing appears there is nothing here to buy from anybody but us.

The site is offered to businesses buying in the course of a business, and by using it you confirm that is what you are doing. We say that as a statement of who the service is for, not as a waiver. Where a mandatory provision of Chinese law reaches a dealing it applies whatever this page says — Article 4 of the Law of the People's Republic of China on the Law Applicable to Foreign-Related Civil Relationships provides that the mandatory provisions of Chinese law apply directly. A clause purporting to contract out of one would be worth nothing, and would tell you something unflattering about whoever drafted it.

Which pages carry our terms, and how we change them

Four pages carry our legal terms: these terms, the privacy policy, the intellectual property policy and the supplier terms. Where two of them touch the same subject, the privacy policy governs personal data, the IP policy governs infringement notices, and the supplier terms govern our relationship with a factory.

One other page is incorporated into these terms, and only as far as it goes. The page at /what-we-check-before-we-list-a-factory is incorporated to the extent it states the scope of the check we run before a factory is listed. We rely on it further down this page, so we name it here rather than leave you to work out whether it binds us. Nothing else on this site is incorporated by reference: there is no rules centre holding clauses we have not named, and the rest of the site is catalogue and explanation rather than terms.

Using this site means accepting these terms. The tick box on the enquiry form is a different thing doing one job: it records your agreement that we may store and use those details to answer you. It is not an acceptance of this page, we do not stretch it into one, and the exact wording you were shown is stored with your enquiry so it can be read back later.

When we change these terms we publish the new version with a new date at the foot of this page, and the change applies from that date forward. It does not reach back over an enquiry you already sent under the old wording. That is not generosity — it is the only version we could honestly enforce, because what you were actually shown is what we recorded.

This page exists in English and in Chinese, and the Chinese is written rather than run through a translator. Neither is a convenience copy of the other. If the two ever contradict each other, treat it as our mistake and tell us; until it is fixed, the English text of this page governs. Each of the other three pages states its own rule on which language governs, because the reader and the stakes differ — the privacy policy resolves in favour of the individual, the supplier terms resolve in Chinese because every listed factory is in China, and the IP policy resolves in English because that is the language a cross-border notice reaches us in, and because the address it publishes for service is the Shenzhen one. We cite statutes here because they explain why the site is built the way it is. That is an explanation, not legal advice, and if any of it matters to your business you should take your own.

Nothing on this site is an offer

A listing is an invitation to make an offer. It is not an offer we are bound by, and no contract for goods is formed by using this site. Two statutes matter here and they point the same way. Article 49 of China's E-Commerce Law provides that where an operator's published goods information meets the conditions of an offer, and a user selects it and successfully submits an order, the contract is formed — unless the parties have agreed otherwise. This section is that agreement, and it is why it is written as plainly as it is. Singapore's Electronic Transactions Act 2010, section 14, arrives from the other direction: it treats a proposal made through a generally accessible website as an invitation to make offers unless the wording clearly indicates an intention to be bound. We are saying plainly that we do not intend to be bound by a catalogue page, rather than leaning on either default.

We say it rather than assume it, because the question is decided on the language a merchant actually used, read objectively. That is the lesson of Chwee Kin Keong v Digilandmall.com Pte Ltd [2004] SGHC 71, where the court warned that loose language can inadvertently establish contractual liability — and then held that a contract had in fact been formed on a mispriced website, the seller escaping on a different ground entirely. It is not authority that a website display is always safe. It is a warning about wording, and we have taken it as one.

Sending an enquiry is not placing an order. Our acknowledgement confirms receipt; it quotes nothing and accepts nothing. Neither does a reply that gives you an indicative number to work with.

The form has no review-and-confirm step yet, so if you mistype a quantity or a target price, tell us and we will correct the record. Nothing is lost by that, because nothing was agreed and an enquiry commits you to nothing at all. We are adding that step rather than relying on this paragraph: Article 50 of the E-Commerce Law requires an operator to set out the steps for concluding a contract clearly and to make sure a user can correct an input error before submitting. An enquiry is not an order, so the article does not bite on this form today — but it is pointing at something worth having, and we would rather build it than argue about whether we have to.

Why there is no checkout, escrow or payment on this site

There is no cart, no checkout, no escrow and no payment instrument on this site. We do not accept, hold, forward or arrange a payment from you to a factory — and, this part matters as much as the rest, we do not offer to. The reason is specific rather than a matter of taste, and it now has to be given twice, because two jurisdictions are involved.

Start with the one that governs us. The Regulations on Supervision and Administration of Non-bank Payment Institutions (非银行支付机构监督管理条例), promulgated by the State Council on 17 December 2023 and in force since 1 May 2024, divide payment business into two kinds according to whether a payer's prepaid funds can be received: stored-value account operation, and payment transaction processing. We carry on neither. We receive no prepaid funds from you and hold no balance for you, so there is no stored value; and we process no payment transaction on behalf of anybody else, because there is no third-party money flow here to process. We hold no payment business licence, and we carry on no activity that needs one. Both halves of that sentence have to be true together for it to mean anything.

The Singapore analysis HAS gone away, and it is worth saying why rather than quietly dropping a paragraph. It rested on Singapore's Payment Services Act 2019, whose hook is accepting money IN SINGAPORE in order to transmit it to a person outside Singapore. With the Singapore company removed on 5 August 2026 and payment made to the Chinese company, no money is accepted in Singapore, and the Act no longer reaches us. The conclusion is unchanged, because the Chinese rule points the same way. Holding a buyer's money and paying it on to a factory is collecting and disbursing funds for others (代收代付), and under the Regulations on the Supervision and Administration of Non-bank Payment Institutions (非银行支付机构监督管理条例, State Council Order No. 768, in force 1 May 2024) that is a payment service a non-bank may only carry on with a licence from the People's Bank of China. We do not hold one and are not applying for one. So "we only hold the deposit as a courtesy" is not a defence here either. It is a description of a licensable activity, under a different statute, in the country where the money now lands.

Two neighbouring definitions catch the clever versions in both places. Merchant acquisition — processing payment transactions for a merchant under a contract with that merchant — bites expressly whether or not the provider ever comes into possession of the money, so "we never touch the funds" answers nothing. We hold no such contract with any factory and process nothing for one. We issue no wallet balance, store credit or prepaid deposit, which would be e-money issuance in Singapore and stored-value account operation in China. At no point does money moving between a buyer and a factory come into our possession, because there is no such flow to be in possession of.

What actually happens is simpler than any of that. When you buy, you pay 深圳市水润天成实业有限公司 against an invoice in its own name, for goods it is selling you. You are not paying us to pass money to somebody else, which is the activity both regimes are aimed at. We would rather explain that than hide it, because an escrow badge on a sourcing site is a claim about a regulated activity, and it is worth asking any site displaying one which licence it is displaying it under.

Prices, specifications and availability

Catalogue prices are indicative. They are per piece, FOB Shenzhen, in US dollars, and they sit on a ladder that steps down with quantity, because the MOQ and the quantity break are usually what decide the number. They move with cell, copper and component costs and with the exchange rate, so a price published a month ago is the start of a conversation.

Only a quotation binds a price. A quotation carries an incoterm, the port, payment terms, a deposit percentage and a validity date, and the validity date is the honest part — a price with no expiry is a price somebody intends to revisit. It comes from the company that will sell you the goods, and what it quotes is the price of those goods. There is no commission, no service charge and no buyer-side fee of any kind added to it, and freight, duty and insurance are passed through at cost. What we are paid for a listing is paid by the factory, and the section below on what a badge means and does not mean says what that is.

Catalogue copy is not the contract description. The product text, the images, the tolerances and the specification tables here are written to help you shortlist, and we stand behind their accuracy as our own work — but the description you buy against is the written specification in the quotation you accept. If the two ever differ, the quotation is the one that counts, and the sensible moment to catch a difference is before you accept it.

The catalogue is not an inventory system. No listing says "in stock" or "ready to ship", because we cannot know that without calling the factory, and we would rather call. The MOQ and lead time shown describe what a plant normally does; what applies to your order is confirmed in the quotation. There are also no star ratings and no "units sold" counters anywhere on this site — with no checkout there is no verified purchase behind such a number, so it would be a number we invented.

What a badge on a listing means, and what it does not

Suppliers pay for a listing tier: currently Diamond at ¥17,888 a year, Gold at ¥12,888, Bronze free. The supplier terms are where those prices are stated and where they change. You should know the tiers exist, because you are reading a catalogue whose running order is not neutral, and a site that sells placement without saying so is asking you to mistake an advertisement for a ranking.

The money buys two things. Placement — where a factory appears and how prominently. And public disclosure of the factory's registered name: a Diamond factory's name is public to anyone, search engines included, while Gold and Bronze names are shown only to a signed-in buyer. Sign-in is in service, so those names are shown to you once you hold an account and are signed in, and to nobody else — not to a visitor who is not signed in, and not to a search engine, which receives the same page a visitor does.

It does not buy the Verified mark. That mark, the audit record behind it and the date we last visited the plant live in a table that no placement or billing logic writes to. Paying more moves a listing up the page; it cannot make the mark appear. That is a claim about how the code is arranged, and it is the claim on this page we would most want you to test.

Every listed supplier is a factory. We do not list trading companies at any tier, including the free one, which is why the prices are first-hand. What we are paid for a listing comes from the factory — a membership, and a commission on the deal — and never from you. There is no buyer-side fee anywhere on this site. What we do to establish that a plant is a plant is set out on the page about what we check before we list a factory, and that page is incorporated into these terms for the scope of the check, as set out above. Our own staff in Shenzhen do it. That makes it a first-party check, and we do not call it an independent audit, because it is not one.

How an order actually forms

In four steps, none of which happen on this site. The company selling you the goods issues a quotation. You accept it in writing. That company invoices you in its own name, and a deposit is received against that invoice. Production is scheduled after that, not before.

The contract that results is with 深圳市水润天成实业有限公司 and not with any factory named on the site, however prominently it is named — which is true of everything on this site today, because everything on this site today is sold by us. Where a member factory comes to sell to you in its own name, the contract will be with that factory, and this page will say so before the first such listing appears. Its terms live in the quotation and the order documents, and those documents govern the sale. This page does not. Nothing here sets a specification, a delivery date, a remedy or a warranty for goods.

When a member factory sells to you, the terms of that sale are yours and theirs to set and to perform — price, payment, returns, warranties, shipping, insurance, taxes, title, permits and everything else that makes up an order. We do not set them, we are not the seller, and we do not represent either side in that transaction. That is the ordinary position of a marketplace and the two largest China B2B sites say the same in their own terms; we say it here rather than leaving you to find out from the outcome.

What we do not do is what those sites also do, which is to disclaim knowing who their sellers are. Alibaba.com's terms say in terms that it "cannot and does not confirm each User's purported identity", paying members included, and Made-in-China.com's say it "cannot review and guarantee the authenticity, accuracy, safety, and legality" of what is posted. We take the opposite position and it is the reason this site exists: before any company appears here a colleague in Shenzhen reads its business licence (营业执照) and stands on the production floor, and no trading company is admitted at any tier, including the free one. We stand behind that check. We do not stand behind the goods a factory then makes for you — the page about what we check before we list a factory sets out exactly what the check covers, and it is incorporated into these terms for that scope.

There is a provision of Chinese law that would work differently if this site were built differently, and you are entitled to know we thought about it. Article 49 of the E-Commerce Law provides that where the goods or services information published by an e-commerce operator meets the conditions of an offer, and a user selects it and successfully submits an order, the contract is formed — and then adds, in the same breath, that where the parties have agreed otherwise, their agreement governs. This page is that agreement. It is why an earlier section says in terms that nothing published here is an offer: listings are an invitation to enquire, prices are indicative and quantity-banded, and no click on this site has ever formed a contract or ever will. That clause was written as good practice. Under Article 49 it is load-bearing.

The exchange that does form a contract happens by email, and neither of us will later argue it did not count because it was electronic. Article 48 of the E-Commerce Law provides that concluding or performing a contract through an automated information system is legally effective against the party using that system. Where Singapore law is the one being applied to a dealing, section 11 of Singapore's Electronic Transactions Act 2010 says the same thing from the other side: an offer and its acceptance may be expressed electronically, and a contract is not denied validity merely because they were. We adopt both rather than asking anyone for a wet signature.

What the quotation settles, and this page cannot

You will have relied on us. That is what a vetted marketplace is for, and we are not going to ask you to sign a recital pretending otherwise. Chinese law would look unkindly at one in any event: under Article 497 of the Civil Code a standard clause that unreasonably exempts the drafter, aggravates the other side's obligations or restricts their primary rights can be held void outright. Where a sale is instead governed by Singapore law, a non-reliance clause has to pass the reasonableness test in section 3 of the Misrepresentation Act 1967 before it does anything, with the burden on us. Both roads end in the same place, so we take the direct one. What we ask instead is concrete: tell us the purpose in the enquiry, get it written into the specification, then hold us to the specification.

Some questions can only be answered in the sale contract, and this page does not pretend to answer them. One is worth naming because it is the one most often missed, and it now matters more than it did. China and Singapore are both parties to the UN Convention on Contracts for the International Sale of Goods. With a Chinese seller and a buyer whose place of business is in another contracting state, the Convention applies to an international sale of goods of its own force unless the contract excludes it — it is not something you opt into. Whether we exclude it, along with the inspection window, the defect-notice period, and whether a sample is a contractual sample or an illustration, is settled in the quotation and the order documents. Those are the documents that can settle it. This page cannot, and a page that pretended to would be the least reliable thing you read that day.

One thing we will say here, and it is worth knowing that the law does not force us to. We do not exclude the implied undertakings that we have the right to sell the goods, that they come free of undisclosed charges, and that you get quiet possession of them. The Convention lets parties derogate from its own equivalent obligations, and where a sale is governed by Singapore law and qualifies as an international supply contract, section 26 of the Unfair Contract Terms Act 1977 lifts that Act's limits on excluding liability too. On almost every order we write, keeping those undertakings is therefore a choice and not a requirement. We keep them. In a China-sourcing business the third-party IP claim is the realistic version of that risk, so an attempt to disclaim it would help nobody and would fool no one.

Sending an enquiry

The enquiry form is the only place on this site that asks you for anything. It asks for a work email address — the one required field — your name and company; what the product is, how many, your target price if you have one, where it is going, how you want it moved and when you need it; plus free-text boxes for customisation and anything else you want to tell us. There is no upload control, so it collects no documents and no drawings; if you have a drawing, wait for a person to reply. There is no country field either. What is recorded alongside your answers, including the browser string and, where we record one, a salted hash of your IP address, is set out on the privacy policy.

The record is written to the database before any email is attempted, which means a failure on the mail server cannot lose your enquiry. The form is rate-limited to five submissions an hour from the same source where we can identify it; that limit exists to blunt automated abuse, so if you meet it, wait an hour.

Give us information that is accurate and that you are entitled to give us — including that the email address is yours to use and that you are authorised to enquire on behalf of the company you name. A quotation is built against what you tell us, so a wrong quantity produces a wrong price rather than a useful one.

The only email you will get from us is about your enquiry. There is no mailing list, no newsletter and no marketing sequence behind that form, so there is nothing to unsubscribe from. If that ever changes it will change with a real opt-out attached, announced, and not quietly.

Your enquiry is brokered, and what is in it stays with us

The enquiry is brokered, and that is structural rather than a promise about our behaviour. A factory cannot be the addressee of an enquiry: the enquiry record has no field that could hold one, and the privacy policy sets out why the schema makes that impossible. When we go out to candidate plants we take the technical substance of what you asked for; your name, your company and your email do not travel with it.

What you send us is commercially sensitive by its nature: target price, volumes, destination, timing, customisation. We use it to source and answer your enquiry, and for nothing else. We take no broad licence over it — nothing here lets us publish it, resell it, fold it into a catalogue listing, or use it for a purpose you did not send it for. What happens to the record itself, and for how long, is on the privacy policy.

The goods, and whose compliance problem is whose

Most of what is listed here is lithium-cell product: power banks, chargers, 3C accessories. Those are dangerous goods in transport. The mode you pick changes what is possible, what documentation is required and what a carrier will accept, so if the transport box on your enquiry says air, expect that conversation early rather than late.

The split is this. Getting the goods lawfully out of China, to the specification and standard the seller contracted to supply, is the seller's side of the line; the export supervision requirements that article 26 of the PRC E-Commerce Law puts on an operator doing cross-border business are ours. Getting them lawfully into your market is yours: import duties, local certification and marking, product-safety and labelling rules, and restricted-party or end-use controls in your jurisdiction. We will tell you what we know, and we will not guess at your regulator.

We do not deal in goods whose trade is prohibited, and we will decline an enquiry rather than take one we think lands the wrong side of that line. We also display no PRC administrative licence, ICP filing number or certification we do not hold. That sentence is about credentials of ours. A certificate belonging to a factory is a different thing: it is displayed as that factory's, marked "Unverified by YCP", and the section on information that comes from a factory sets out the rest. No ICP filing is triggered here, because the site is served from Singapore with its database in Singapore. If that ever changes, the honest response is to file, not to print a number.

Acceptable use

Do not scrape this site, bulk-extract the catalogue, or republish it. Do not try to reach supplier names the site does not show you. Do not use the enquiry channel to solicit our listed factories. Do not submit enquiry information you know to be false, and do not probe, overload or attempt to break the site. Automated access beyond an ordinary search-engine crawl is not permitted.

One clause you will not find here is a blanket ban on text and data mining or on AI training. Under Singapore's Copyright Act 2021, section 187(1)(c), a contract term is void to the extent it purports to take away a permitted use such as computational data analysis — and under section 186(2)(a), a term restricting a permitted use is valid only in an individually negotiated contract, which a page published to the world can never be. The clause would be worth nothing twice over, and we would rather not publish a term we already know is unenforceable.

What we set instead is a condition of access, which is a different thing, and the difference is the whole point. The permitted use depends on the first copy having been obtained lawfully, and a copy taken in breach of the rules above was not. So those rules stand on their own footing rather than on a clause a court would strike out on sight.

The supplier-name rule is worth explaining, because "do not circumvent it" only means something if you know what it is. Where a factory's registered name is not published, the server does not put that name into the page at all. It is not hidden with styling or held back by the front end, so there is nothing in the response to uncover — trying anyway breaches these terms and wastes an afternoon.

If you break these rules and it costs us — a third-party claim over material you sent us that was not yours to send, or damage caused by automated abuse — we will look to you for it. That is the only indemnity on this page, and it is narrow on purpose.

Your account

You may hold an account, and you do not need one — every enquiry route on this site works without one, and always will. What an account adds is your own enquiry history, a shortlist you can send as a single enquiry, saved searches, and the registered name of every factory in our book rather than only the ones on the top membership tier.

You are responsible for what is done through your account and for keeping your password to yourself. Tell us if you think someone else has it and we will end every session on it. We may suspend or close an account used to abuse this site, to harvest listings automatically, or to try to reach a supplier outside the enquiry route. That last one is not a technicality: the brokered enquiry is the arrangement, and the section above on what a paid badge does and does not buy rests on it.

You may close your account at any time by writing to us from the address on it. Closing it does not delete an enquiry we still have to keep for an order or for our own accounting records — the privacy policy sets out exactly how long those are kept and why.

An account is not a contract to buy or sell anything and gives you no right to a quotation. Nothing about holding one changes the position set out above: what is published here is an invitation to treat, and a contract exists only when we confirm one in writing.

The content of this site

Every word of every listing here was written by our own staff. The product copy, the specifications, the translations, the category structure and the compiled catalogue as a whole are ours. The photography often is not: on many listings the photograph is the manufacturer's own catalogue image of the same goods, taken from a public listing of them, and the intellectual property policy sets out where those come from, what we record about each one, and how to have one removed within two working days. Nothing on this site is uploaded by a supplier, and no third party publishes here.

That cuts against us as often as for us. Because we are the publisher of every listing, a complaint about a listing is a complaint about our own page: there is no supplier to forward it to and no intermediary shelter to stand behind, since those shelters are written for hosts of other people's material and we host none. How to send us a notice, what we need in it, and what we do next is on the intellectual property policy.

Liability

Some things cannot be limited and we do not try. Article 506 of China's Civil Code makes two kinds of exemption clause null and void outright: one that exempts or limits liability for personal injury caused to the other party, and one that exempts or limits liability for property damage caused intentionally or through gross negligence. Nothing on this page attempts either. Nor does anything here limit our liability for fraud or fraudulent misrepresentation, for the statutory right of action given by section 48O of Singapore's Personal Data Protection Act 2012 where that Act reaches a dealing, or for anything else the governing law does not permit us to limit. A cap that quietly swallowed any of those would be void as to them and would poison the credibility of the rest.

There is a second rule about how a page like this has to be written, and it is the reason this one is written the way it is. These are standard terms, drafted by us and not negotiated with you. Article 496 of the Civil Code requires the party supplying standard terms to draw the other party's attention to any clause that limits its own liability or restricts their rights, and to explain that clause on request. The consequence of failing is not a fine: the clause simply never becomes part of the contract at all. That is why the limits below are set out in plain sentences with their reasoning attached rather than buried in a block of capitals, and why we would rather over-explain a cap than win an argument about whether you ever saw it.

What we do limit is narrower than most sites attempt. We do not warrant that the site is always available, that every published specification, lead time or indicative price is current and free of error, or that a search returns everything relevant. We are not liable for indirect or consequential loss, or for a business decision taken on a catalogue page instead of on a quotation. What we do not disclaim is authorship: we wrote these listings, and where we find we have published something wrong we correct it rather than argue about it.

Subject to the first two paragraphs, our total liability arising out of your use of this website is capped at the greater of US$18,000 and any amount you have actually paid Shenzhen Sunning Tension Industrial Co., Ltd. in the twelve months before the claim. That is a real figure rather than a token one, on purpose, and under Chinese law that choice is not merely good manners. Article 497 lets a court strike down a standard clause that unreasonably exempts the drafter or restricts the other party's primary rights, and a nominal cap from the company that is also your seller is exactly what that provision is aimed at. Where Singapore law governs a dealing instead, the Unfair Contract Terms Act 1977 asks the same question in its own words: section 11(4) measures a cap against the resources we could expect to have available and the insurance we could have taken, and section 11(5) puts the burden of proving reasonableness on us. Neither system reads an unreasonable cap down to a sensible one. It fails outright and leaves no cap at all, which is a worse outcome for us than a fair number was ever going to be.

This cap covers the website: the catalogue, the enquiry service, and everything else this page governs. Liability under an actual supply contract is a different question, settled in that contract and judged by different rules — as the section on what a quotation settles explains, a cross-border sale of goods is not assessed like a web page, and we do not use a website clause to shrink a seller's obligations.

Links, and information that comes from a factory

Where we link out, the other site is not ours and we do not control what it says or does. On this site the only outside scripts are Google Analytics, which counts visits outside Europe and mainland China, and Google reCAPTCHA, which checks a form when you submit it — both set out in our privacy policy. There is no tag manager, no pixel and no advertising network.

Some of what we publish originates with a factory: specifications, test reports, certificate numbers and dates. We check it to the extent set out on the page about what we check before we list a factory — the page incorporated into these terms for that purpose — and that check is real, but it is a check and not a guarantee. A test report issued for a different configuration of a product is not certification for that product, and we will not present it as one. Where we find we have published something wrong, we correct it and re-quote rather than defend it.

Certificates a factory files with us are shown to a signed-in buyer exactly as the factory filed them, and this paragraph covers all of them: its own company certificates — ISO 9001, ISO 14001, BSCI, Sedex, audit reports and the like — and the product certificates it files against a listing, such as CE, FCC, RoHS and UN 38.3. The factory uploads the document itself. We hold the file. We do not display a certificate whose expiry date has passed, and we do not display one where no document has actually reached us — a certificate a factory has named but never filed appears nowhere on this site. We do not verify that a certificate is genuine, and nothing here should be read as saying we have: authenticity is a lookup in the issuing body's own register, so a certificate we display carries the words "Unverified by YCP" on the page it appears on rather than leaving you to assume — unless the factory has paid us to check that particular document and it stood up, in which case the page says that instead. Authenticity is a matter between you and the factory. Where a factory wants that marker taken off its own certificate, it is a service we quote to that factory against the document in question and describe before we begin; it is never billed to a buyer, because nothing on this site is. The factory warrants to us that every document it files is genuine, current and its own, and indemnifies us against a claim arising because it was not.

Suspension, and things we cannot control

We may rate-limit or block access, decline to act on an enquiry, and change, withdraw or reorganise parts of this site. What we will not do is use that to get out of something we have already committed to in a quotation you have accepted.

Some things sit outside our control: hosting and network failure at our end, and on the supply side port and customs disruption, export-control changes, power rationing and factory shutdown. When one of them lands we will tell you what happened and what it does to your dates. A bad date given early is more useful than a good date we already know is wrong.

If we ever stop operating this site, we will publish that on the home page at least thirty days beforehand, and say what happens to enquiries and orders that are open at that point. Article 16 of the PRC E-Commerce Law requires exactly that of an operator winding down, and it reaches us through the Shenzhen side of the business. It is also, plainly, the right way to close a door people are standing in.

Complaints, notices, and the law that applies

If something has gone wrong, tell us first and tell us in writing. The quickest route is a reply to the email we send you about your enquiry, because it lands against that record and against the named member of staff who owns it. We would rather hear it early and badly phrased than late and formal.

For formal notice under these terms the designated address is the one published at the foot of this page. It is written as plain text rather than as a clickable link, deliberately: this site carries no mail, telephone or messaging links anywhere, and a build containing one fails our own check. Post works too, to the registered address shown beside it. Notice from us to you goes to the email address you gave with your enquiry. Data-protection requests go to the address published on the privacy policy, and intellectual property notices to the address on the IP policy — those are different mailboxes and reach different people.

These terms are governed by the laws of the People's Republic of China, and the competent People's Court at the seller's domicile in Bao'an District, Shenzhen has jurisdiction. That is a change, and it is a consequence of who you are contracting with rather than a preference: the counterparty is a Chinese company, its assets are in China, and a judgment that has to be enforced against it will be enforced there. Choosing another country's courts would have produced a clause that reads well and enforces badly.

Two things about that clause are worth stating rather than leaving to be discovered. Where a dealing is foreign-related — and one with a buyer outside China is — Article 41 of the Law on the Law Applicable to Foreign-Related Civil Relationships lets the parties choose the governing law by agreement, so this choice is a real one and not an imposition. But Article 4 of the same Law provides that the mandatory provisions of Chinese law apply directly whatever the parties choose, and Article 5 allows Chinese law to displace a foreign law that would damage the public interest. So no choice of law available to anyone would have moved the Personal Information Protection Law, the E-Commerce Law or China's export controls off this dealing. A page that implied otherwise would be selling you a comfort that does not exist. Where a buyer is inside mainland China the dealing is not foreign-related at all, and Chinese law applies without any choice being made.

The housekeeping, briefly. If a clause here turns out to be unenforceable, the rest stands. The jurisdiction clause stands on its own footing even if the rest of this page falls. We are not the agent of any listed factory, and no listed factory is our agent. If the business is reorganised these terms move with it, and so does an accepted quotation. And if we do not enforce something straight away, we have not given it up.

Where to send a formal notice

This is the designated electronic address for notice under these terms, and the registered office for notice by post.