Supplier terms

Who these terms are between

These terms are between 深圳市水润天成实业有限公司 (Shenzhen Sunning Tension Industrial Co., Ltd.), a company registered in the People's Republic of China at 512, Building A, Ruishangju, Guxing Community, Xixiang Street, Bao'an District, Shenzhen 518101 and trading as Your China Partner, and the factory being listed. They govern the listing itself — what has to be true for it to stay up, what we check, and what each membership tier does and does not include. They apply identically to every listed factory, including the ones paying nothing.

That is a change, and it is worth naming rather than leaving to be noticed. An earlier version of this page put our Singapore affiliate on this side of the agreement. The company that visits your floor, writes your listing and decides whether it stays up is the Shenzhen company, and now it is also the company you are contracting with. Nothing about how we work changed; the paper caught up with it.

You accept these terms by signing for them. Before a factory goes up, the colleague who visits you takes a one-page listing acknowledgement — the Simplified Chinese text of these terms, signed and stamped with your company chop — and we keep the signed original at our Shenzhen office. It is paper on purpose. There is no supplier account on this site and nothing for you to log into: our own staff write every listing, from what you give us and from what we see on the floor. A factory listed before we began taking that acknowledgement accepts these terms by having asked to be listed and by staying listed, and we take the signed one at the next visit. Nothing here is the contract for an order — that is the contract between you and the buyer, and the specification attached to it. We are not a party to it.

The people who visit you are our own staff, and after the change above that is no longer a distinction worth drawing: the company on the acknowledgement, the company at your gate and the company that keeps your listing up are one company. There is no affiliate. The database and the mail do run on infrastructure in Singapore — Vercel Inc. and Google Cloud — which is why Singapore appears again in the section on your data; those are vendors, and they are not a party to these terms either. And if we approached you first, a person found you and went to look. We do not buy or scrape lists of factory email addresses. That is a rule we set ourselves, and moving the counterparty to China moved it closer to the law rather than further from it: Article 13(2) of the Administrative Measures for Internet Email Services (信息产业部令第38号, in force 2006) prohibits sending email containing commercial advertising to a recipient who has not expressly consented, and Article 1033 of the Civil Code puts unsolicited intrusion by email on the wrong side of the right to peace of private life. Singapore's Spam Control Act 2007, which an earlier version of this page cited, bans sending to harvested addresses but asks for no prior consent at all. The stricter rule is the one that reaches us now. Our practice does not change.

Factory only, and why that is a warranty

You warrant that you manufacture the goods you are listed for. Specifically: that your business licence (营业执照) permits that manufacturing in its business scope (经营范围) field, that the production address you have given us is one you operate, and that you are not a trading company (外贸公司), an agent, a broker or any other kind of intermediary reselling somebody else's output.

We read the business scope (经营范围) rather than the company name, because a trading company's licence and a manufacturer's licence look nearly identical to anyone who skips that field. If your status changes — you stop making a line and start buying it in, you move production to a plant you do not own, the scope on the licence is amended — you tell us that week, not at renewal.

This is a warranty rather than a policy because of what it protects. The claim on this site is that every price is first-hand, and it is true because every supplier listed here manufactures what it sells rather than reselling somebody else's output. One intermediary in the catalogue makes that claim false for every other listing on it, which is why the remedy here is removal rather than a conversation.

What you tell us becomes the listing

We write the listings; you supply what they are written from. So you warrant that every document, licence, certificate, sample and figure you give us is authentic, complete, current and not misleading at the time you give it. Capacity numbers are the ones you can support, not the ones on the sales deck — and the record keeps your declared figures apart from anything we have checked ourselves, so a number you gave us is never quietly promoted into a number we stand behind.

Then there is the duty people find harder: telling us when something changes, without being asked. A certificate that lapses, a cell supplier you have switched, a line you have moved to another building, a mould that has been re-cut — each of those changes what a buyer is being shown, and each is yours to report the week it happens.

We would far rather hear it late than find it at a pre-shipment inspection. A change you report is a listing edit. The same change found by us is a question about everything else on your record.

What we publish is our description of your product, written from what you gave us, and our assurance goes no further than what the check we actually did covered. Specification, capacity, lead time and price are confirmed at quotation against a live order — never by a buyer reading a catalogue page.

Certification, lithium cells and lawful export

Certification supplied to us must be current, must relate to the product it is offered against, and must be capable of being confirmed with the body that issued it. That last one is your warranty to us, not a step we perform: we do not carry out that confirmation as part of listing you, and you may not tell a buyer that we have. A test report for a different configuration of a product is not certification for that product. We record the issuer, the certificate number, the issue date and the expiry date, and we re-check the dates before a shipment rather than only at listing time.

What you upload goes live as you filed it. A certificate you file through the portal is shown to signed-in buyers once the document itself has reached us — nobody here reads it first — and the page carries the words "Unverified by YCP" beside it, so that our holding the file is not mistaken for our having checked it. Nothing is shown at all until the document arrives: naming a certificate in the form and abandoning the upload displays nothing, anywhere. You warrant that every certificate you file is genuine, current and yours, and you indemnify us against a claim arising because it was not. If you want that marker taken off one of your certificates, you can order an authenticity check from us and we will quote it against that document; we will not take it off on your say-so, because the marker is what keeps the arrangement honest.

Nothing containing a lithium cell is listed without a valid UN38.3 test summary — the tests at sub-section 38.3 of the UN Manual of Tests and Criteria — and a current safety data sheet, both matched to the cell actually in the pack. The numbering has to be right as well: lithium-ion cells and batteries are Class 9 dangerous goods, UN3480 when they travel on their own and UN3481 when they are packed with or built into equipment, and the packing instruction, the package marks and the transport declaration all follow from which of those it is. We will not list product that cannot be shipped and declared compliantly by sea or by air.

You also warrant that the goods are lawful to manufacture in China and lawful to export to the destinations our buyers are in, that you hold every licence you claim to hold, and that neither you nor your owners appear on a sanctions or restricted-party list. If that changes, the duty is the same as above: tell us that week.

Verification visits and access to the floor

We decide whether a check is documentary or on-site, and how often it is repeated. You grant our staff access to the production floor and to the records behind the certificates — for pre-production, in-line and pre-shipment inspection on reasonable notice, and for re-verification on the schedule we set. Once we ask, fourteen days is the window to make the site available. There is no charge for a verification visit, at any tier.

Refusing or obstructing access ends the listing. There is no version of this business in which a factory is described to a buyer as visited and then declines the visit.

Each check is recorded against your factory reference with the date it happened and how far it went. You agree in advance that we may publish four things from it: that you are verified, how far the check went, the year you came into our book, and the date of the last visit. The note our colleague writes on the floor is internal and is not shown to buyers — it is the working record behind the mark, not part of it.

We publish no validity period for the mark, because we publish the date instead. A buyer can see how old the check is and decide for themselves what that is worth, which is more honest than a badge that expires on a calendar nobody visits. This is a first-hand check by our own staff, not an accredited third-party audit, and we describe it to buyers in exactly those words. You may not alter, forge, reproduce out of context or misstate the scope or date of a YCP verification, including in your own marketing.

Enquiries come to us and stay with us

Every enquiry arrives at YCP and is allocated by YCP. A factory cannot be the addressee of an enquiry even if we wanted it to be — the privacy policy sets out in full why the schema makes that impossible. Which factory quotes is a decision our staff take afterwards and record against the quotation.

A tier changes when you see a brief, and how many you may open. It does not change who the enquiry belongs to. What reaches you is a de-identified brief — the requirement, the quantity, the destination country, the target price and the timeline — and never the buyer's name, company, email or city, because those columns do not exist on the object you are shown. No listing carries a phone number, an email address or a WeChat ID — at any tier, on any page. Since August 2026 a buyer may open an on-site conversation with you from the factory list or from one of your listings; that channel is ours, we are able to read it, and any contact detail written into it is hidden from both sides until a named member of our staff releases it. The buyer-facing copy on a product page may not carry a contact detail or a link to 1688, Alibaba, Made-in-China or Taobao either, and that applies to us as much as to you: it is our copy, and we are the ones forbidden to write it. That is a design decision, not something we have not got round to.

Contacting a buyer we have introduced you to, outside the quotation we are running, ends the listing. If a buyer approaches you directly, tell us. The approach is usually fine; the concealment never is.

Membership: what the money buys

There are three tiers. Bronze is free, permanently, for every factory that passes the visit. Gold, at ¥12,888 a year today, places you above Bronze in the ordering of the category lists your listing appears in. Diamond, at ¥17,888 a year today, places you at the top of those lists, makes you eligible for the featured slot on a product card, and publishes your registered company name openly — to guests and to search engines. Diamond and Gold also decide when you see a buyer's brief and how many you may open in a month — set out in the next paragraph, because it is the part most worth being precise about. Those are the current prices; there is no joining fee, no listing fee and no charge for a visit. Lead credits are sold separately in packs when a member wants more than its tier includes, priced on the invoice we issue, and nothing else on this page carries a price.

A tier buys two things and we would rather name them than let a salesperson describe them. The first is placement: where your listing sits on a page a buyer is reading. The second is timing on the brief board — a Diamond member sees a released brief on the day it is released, Gold sees it a day later, Bronze a day after that. Diamond may open up to 30 briefs in a month, Gold up to 15, Bronze up to 5, and those are ceilings rather than promises: we receive fewer than twenty enquiries in a typical month, so nobody should buy a tier expecting the quota to be filled. What a tier does not do is put you on a list our staff work from when they hand-pick who is asked to quote in 3C. That allocation is made by a person, it is recorded with their name against it, and there is no version of it for sale.

At Gold and Bronze your registered name is not published. The listing carries a reference instead — Verified supplier · F-072 · Guangdong — and the name is absent from the data the public page is built from, rather than present and hidden with styling: the decision is made in the data layer by nameIsPublic(tier, signedIn), so a Gold or Bronze name never enters the payload the page is rendered from. That distinction matters the day somebody reads the page source, and it is the reason Googlebot cannot index a name Gold has not bought. The one exception written into that rule is a buyer who is signed in, and that exception is now live: buyer accounts are open and a signed-in buyer can see your registered name. An earlier version of this paragraph said there was no working sign-in and promised to tell you before that changed rather than after — this sentence is that notice, and it is late. What has not changed is where the name lives: it is still absent from the payload every public page is built from, so Googlebot still cannot index it. A signed-in buyer's browser asks for it in a separate request, one page at a time, and every disclosure is logged against that buyer's account.

Where a paid slot appears on a product card it carries a visible Featured marker, because paid placement is advertising. Article 14 of the PRC Advertising Law requires an advertisement to be identifiable as one, and Article 9 of the Internet Advertising Measures (SAMR Order No. 72, in force 1 May 2023) is narrower and squarely on us: for goods or services placed by paid ranking, the publisher must mark them "advertisement" prominently and distinguish them clearly from natural search results. It is also the thing that stops two of our own claims from contradicting each other: we say we route enquiries to the right factory, and we sell position on a page. The marker is what keeps those separable. No tier requires you to stop listing on Alibaba, 1688 or anywhere else, and no tier is conditioned on the price you show there.

What money can never buy

Not the Verified mark. Not a better finding, a gentler re-visit or a later one. Not a hand-picked allocation in 3C, and not a hint from us that you are the one who ought to be quoted. And not the buyer's identity — no tier discloses a buyer's name, company or email at any price, ever. That is released only by a named colleague of ours, case by case, only after you have signed the data-protection undertaking and actually submitted a quotation, and only where that buyer agreed at the outset that a quoting factory could be given their details. Money buys you earlier sight of an anonymous brief. It does not buy you the person behind it.

The reason to believe that is structural rather than moral. The verification flag, the finding and the last-visit date do not live on the supplier record at all — they sit in a separate table that the placement logic has no path into, so a write that changes what you paid cannot reach the thing that says what we found. That is a shape, not a house rule about who is allowed to edit what. And the sequence runs the right way round: we read the business licence (营业执照) and stand on the floor before a tier is ever discussed, so a factory that has not passed the visit is not listed at all, and there is nothing here for a fee to buy.

We would rather say this plainly than leave a salesperson room to imply otherwise. "Every factory on this site has been visited" is worth more to this business than every membership fee it will ever collect, and it is worth exactly nothing the first time it is sold. If you offer to pay for the mark the answer is no, and the reason is commercial.

Term, renewal, price and refunds

A paid tier runs for twelve months from the day we activate it, not from the day you pay. We tell you in writing before it expires, and nothing renews by silence. Renewal is a fresh decision assessed against the rules published at that date rather than an automatic rollover, and we do not take a renewal payment you have not agreed to.

On expiry or non-renewal you revert to Bronze. Public disclosure of your registered company name ends that day, and so does the placement. Your listings stay published, because we wrote them and buyers rely on them, and your verification record and last-visit date are untouched — they were never part of the tier, which is the whole point of the paragraph above.

Fees are in RMB and are not refundable once a term has started, with one exception: if we take a listing down for a reason that is not your breach, we refund the unused part of the term pro rata. If we remove you on any ground in the removal list below, there is no refund. We may revise tier prices, and a revision applies to a new term only, never to one already paid for.

Intellectual property and the indemnity

You warrant that the goods you make and supply infringe nobody's trade mark, registered design, patent or copyright, and that you are entitled to make them. Tooling and moulds cut for one buyer's design are used for that buyer alone; running a second customer's order off a mould the first one paid for is the fastest way off this site.

You indemnify us against a third-party claim arising out of goods you supplied, including the cost of goods seized or detained at a border. Part 10 of Singapore's Trade Marks Act 1998 lets a rights owner have suspected infringing goods seized on the way in or out, and the detention costs land on somebody. They land on you.

That indemnity is not us being squeamish about risk we could carry. In Singapore, putting a sign on a catalogue or a price list is itself use of that trade mark — and the listing is our catalogue, written by us and published under our name. When a product carries somebody else's mark, we are the ones publishing it, and we have to take the warranty because we cannot inspect a claim we have not been told about.

This page tells you what you owe us. It is not legal advice about your own position, and clearing a design before you cut a mould is a decision only you can take — a mould cut for a shape that turns out to be registered is a total loss.

Listing copy, photographs and the mark

The listing text is ours. Our own staff research and write it, and we own what we write, along with the photographs our own staff take. A YCP listing is not material for you to republish as your own.

Where you give us product photographs, drawings, certificates or your company marks, you grant us a licence to use them for as long as you are listed, and you warrant that you are entitled to grant it. When a listing comes down that licence ends and we stop using the material — except that we keep the internal record of the verification and of the listing having existed, because that record is the trail behind a mark we published.

The "Verified by YCP" mark is ours. While it is true, you may say you are listed and verified by YCP and give the date of the last visit. You stop the day it stops being true.

Your data, and the buyer's

About your company we hold the registered name, the business licence number, the province and city, the figures you have declared to us, the certificates you have shown us recorded by issuer, number, issue date and expiry date, the record of each visit with its date, and your tier. There is no street-address column on that record and no rating, no score and nothing a buyer can leave against your name, because this site has no reviews. Every change to your status is written to a history we do not go back and rewrite.

About you personally we hold very little, and not by accident: the supplier record has no phone, no email and no WeChat field on it at all, by design. The number our colleague calls you on is in our colleague's phone, not in the database. What can reach the system is incidental — your name and job title where they appear on a document you gave us, or in the note of a visit.

The database is Cloud SQL in asia-southeast1 and the site's functions are pinned to sin1, both in Singapore. The company answerable for what is in them is the one named at the top of this page: 深圳市水润天成实业有限公司 is the personal information handler under the PIPL, and it decides why and how your details are held. Vercel Inc. and Google Cloud run that infrastructure on our written instructions, which makes each of them an entrusted party under Article 21 of the PIPL and not a second company deciding anything about you. And our own staff in Shenzhen read those records, which is the half of the sentence that most "your data stays in Singapore" claims leave out. Under Singapore's Personal Data Protection Act 2012, a name, job title and work contact details given in a working capacity rather than for a personal purpose are business contact information as section 2(1) defines it, and section 4(5) then takes that information outside Parts 3 to 6A of the Act — consent, care of the data, access and correction, transfer out of Singapore, and breach notification. So the Act would not oblige us to tell you if that record leaked. We would tell you.

If you are in mainland China — and every listed factory is — the same details are personal information under the PIPL, and the direction of travel is the one people usually get backwards here. We are a Chinese handler and not one of our machines is in China, so providing your information abroad is not an occasional event on this site; it is where the record lives. In the terms Article 39 asks for: the overseas recipients are the Singapore hosting, database and mail providers named on our privacy policy — Vercel Inc., Google Cloud (Google Asia Pacific Pte. Ltd.) and our mail host. We list the providers rather than hiding them behind the word vendor because the standard contract the Cyberspace Administration of China publishes defines an overseas recipient as any organisation outside the country that receives personal information from the handler, and says nothing about whether it decides its own purposes. The purpose is running your listing and reaching you about it; the method is storage in that database and use by our staff in Shenzhen; the categories are your name and job title as they appear on a document you have given us or in a note of a visit. You exercise your rights — access, a copy, correction, deletion, withdrawal — against us, at the registered address at the top of this page or by telling the colleague who visits you, who will pass it on and tell you what happened; and against an overseas recipient through us, at that same registered address.

Article 39 asks for that notice and, separately, for consent to the transfer itself. That consent is taken in Chinese, on its own signature block on the listing acknowledgement signed and stamped at the visit, rather than folded into these terms, and the signed original stays at our Shenzhen office. For a factory listed before we began taking that acknowledgement, we take the consent at the next visit. You may withdraw it, in writing to our registered address above or by telling the colleague who visits you. Withdrawal changes what happens next, not what was lawfully done before it.

We keep the company record while you are listed. When a listing comes down we keep the verification record, the visit dates and the fact that the listing existed for three years, because a buyer who relied on a mark we published may reasonably ask, years later, what was true when they bought — and then it goes. There is no automatic purge behind that sentence; it is a period our staff apply, and a period is a thing you can hold us to.

Buyer information runs the other way, and you receive very little of it. You are given a specification, a quantity and a destination, and where an order ships you see the consignee details that have to appear on the documents. Use them for that shipment and nothing else: do not keep them afterwards, do not add them to a mailing list, do not pass them to anyone, and do not contact the buyer.

What you may not repeat

Who is asking, what they want and what they pay is confidential. That covers the buyer's name and their company, the quantities under discussion, the destination, the specification where it is theirs rather than yours, and every price on the quotation — the target price on the brief, and the price you put to the buyer through us.

The obligation survives the listing. It does not end because a quotation was lost, because a term expired, or because you were removed. You may tell your own staff and your own subcontractors what they need in order to build the goods, and no more than that.

Approaching a buyer whose enquiry you have quoted, on the strength of what that enquiry told you, is a breach of this section and a ground for removal under the next one.

Removal, cure and appeal

Some things end a listing on the day we establish them, with no cure period. Being or becoming a trading company rather than a manufacturer. Giving a production address you do not operate. Supplying false or forged certification. Altering or misstating the scope or date of a YCP verification. Refusing or obstructing a visit. Shipping goods against a failed inspection without our written agreement. Substituting cells or components without telling us. Knowingly supplying infringing goods. Contacting a YCP buyer directly. Appearing on a sanctions or restricted-party list.

Other things are fixable and we treat them that way. A certificate that has lapsed, a capacity figure that has drifted, a document that does not stand up when we do go to its issuer — we tell you what is wrong and you have fourteen days to put it right, during which the listing may be suspended. Going to an issuer is a right we reserve, not a routine we run: we do not confirm your certificates as a matter of course, and this clause is what lets us act on what we find in the cases where we do. A recorded failure that does not end the listing stays on your record for twelve months from the date of the decision and then comes off. A removal is not time-limited.

Upheld intellectual property notices accumulate. Two against you in twelve months takes your whole catalogue down for review; three removes you, whether or not you knew. Knowing infringement removes you on the first. How a notice is made, how we test it and what you get to say about it is on the intellectual property policy.

You can appeal a removal or a suspension. Put it in writing within fourteen days of our decision, marked as a listing appeal, with the evidence you want us to look at — to the colleague who visited you, or, if you would rather it went over that colleague's head, by post to our registered office at 512, Building A, Ruishangju, Guxing Community, Xixiang Street, Bao'an District, Shenzhen 518101, marked for the listing review. Do not send an appeal through the enquiry form on this site: that form is the buyer path and it reaches the buyer queue, not anyone who can decide a listing. We reply within ten working days and we give the reason either way. If the appeal succeeds we put the listing back and add the suspended days to the end of your term. Paying for a tier does not make a removal harder to obtain, and paying nothing does not make one easier.

Governing law, language and changes

These terms are governed by the law of the People's Republic of China, and disputes go to the competent People's Court at our domicile in Bao'an District, Shenzhen. Article 35 of the Civil Procedure Law lets the parties to a contract dispute agree in writing on a court at a place actually connected with it — the defendant's domicile, the place of performance, the place of signing, the plaintiff's domicile or the location of the subject matter — provided the agreement does not disturb the rules on hierarchical and exclusive jurisdiction. Ours names our own domicile, which is where the listing is written, where the membership fee is received and where the decision to take a listing down is made.

An earlier version of this page sent disputes to arbitration in Singapore under the SIAC Rules, and the reasoning it gave was right for the structure it was written under. With a Singapore company on this side, a Singapore court judgment against a mainland factory would have had to go through ordinary PRC recognition — China signed the Hague Choice of Court Convention on 12 September 2017 and has never ratified it — whereas an arbitral award travels on the 1958 New York Convention, to which both countries are parties. Moving the counterparty to China does not leave that clause merely stale. It leaves it unusable: both parties are now mainland Chinese legal persons and the dispute carries no foreign element, and a purely domestic dispute cannot be referred to arbitration seated outside the mainland. We would rather retire a clause and say why than keep one that reads well and would be found invalid on the day somebody needed it. The problem it was solving has gone too — a judgment of a Chinese court against a Chinese factory is enforced by the Chinese courts, with no convention in the middle. The acknowledgement described at the top of this page is still signed and stamped rather than clicked through, for the ordinary reason that a chop is how a Chinese company binds itself and how a court knows it did.

These terms govern the listing, not the goods. An order is a contract between you and the buyer: we do not issue a purchase order for it, we are not a party to it, and the buyer's money for the goods goes to you rather than to us. What governs it is what the two of you agree, and the contract rules in Book Three of the Civil Code where Chinese law applies. The UN Convention on Contracts for the International Sale of Goods can reach it, because the Convention governs a sale between parties whose places of business are in different States and your buyer is usually abroad — it applies where the buyer's country is a party to the Convention and the two of you have not excluded it. An earlier version of this page said the Convention no longer reached the order, on the premise that we bought from you and sold onward to a buyer abroad. We do not do that. Whether it governs your sale is between you and your buyer, and this page does not deal with it.

Where a period is given here in days it means calendar days, unless the words say working days, and working days are days on which our Shenzhen office is open, which matters most around Chinese New Year. Time limits run in Beijing time. That does not change the length of anything — Beijing time and Singapore time are both UTC+8 — but it is now the clock of the company you are contracting with, and it is the one your own office keeps.

This page is published in English and in Simplified Chinese, and neither version is a translation of the other; both are written to say the same thing. If they ever say different things, tell us and we will correct whichever one is wrong. Until that is done, the Simplified Chinese text governs this agreement — not because it outranks the English, but because every listed factory is in China and it is the text you actually read. It is also the text a People's Court would work from. That rule belongs to this page alone; each of the other three legal pages states its own, because the reader and the stakes differ. We date this page whenever it changes, and a change that adds an obligation takes effect seven days after we publish it.

Notices. We write to the email address and the phone number on your account, and to the message inbox inside your factory account. A notice sent to any of those is delivered when it is sent, not when you happen to read it. If a dispute reaches a court, you agree the court may reach you the same ways and by post to your registered address. Keeping those details current is your job, and the consequence of stale details is yours.

If a provision here is held invalid or unenforceable it is struck out and the rest stands. A heading exists to help you find a clause, not to limit it. If we do not act on a breach that is not a waiver of the next one. We may transfer our rights and obligations under these terms to another company as part of reorganising this business, and we will tell you before we do; you may not transfer yours without our written agreement.

Your tax, your account, and what you may not offer us

Paying your own tax is yours, not ours. You declare and pay tax on what you sell, in full and on time, to the authority that has you on its register. We do not withhold it, we do not remit it, and nothing on this site changes what you owe or to whom. Article 10 and Article 11 of the E-Commerce Law put your business registration and your tax registration on you, and they stay there.

What is ours is reporting, and it needs a number only you have. Where the law requires us as a platform to report your identity and the quarter's income to the tax authority, you give us those figures when we ask and they must be true. That is not an accounting service we are offering you — Article 6 of the Platform Tax Information Reporting Rules makes us answerable for the accuracy of what we report, and the only relief it gives us is where the error was yours. Since a buyer pays you directly and no order passes through this site, the figure is one we cannot see and you can.

Your account is yours and it does not travel. You may not sell it, lend it, or let a company we have not verified trade under it. The verification mark on your entry is a statement about a plant our own staff walked into; an account that quietly changes hands makes that statement false about the company now using it. So a transfer ends the listing rather than moving it.

An account nobody uses stops being evidence of anything. If you do not sign in for twelve months and hold no live listing, we may close the account and take the entry down. We write first, to the address on the account, and you have thirty days to answer. Nothing we are required to keep is deleted.

Do not offer our staff anything. Not money, not goods, not a trip, not a favour, not a discount for somebody's family. Our people decide which factory a buyer's enquiry reaches and whether a plant has passed its visit, which is precisely why this clause exists and why it has no threshold below which a gift is fine. An offer is a removal ground on the day we establish it, and it does not have to have been accepted.